Your target group - in other words: the foundation for the success of your business! Start the training. Define your target group. Understand their purchasing decision process. Sensitize yourself to factors that influence it. Create the basis for your marketing.
In the first topic, you approach target group determination via the buying persona and the buying center and the associated roles in the purchasing decision process.
In this tutorial, you will find out which buying persona factors are important for B2B and B2C. You will also be presented with a template for creating one.
This tutorial looks at the tools available to you for creating the buying persona, including analyzing your customer data, analytics data, interviews and surveys, as well as studies and market research results.
Take a look behind the scenes at how a survey of the B2C target group was conducted for TutKit.com using the online tool Google Forms and what conclusions were drawn.
The multi-stage target group definition process at TutKit.com in preparation for the major relaunch after six years of foundation gives you an insight into the steps the team behind this e-learning portal took to clearly define their own target group.
Not all customers are the same. In this tutorial, you will learn what an ABC customer analysis is and how you can calculate the customer lifetime value yourself as one of the most important business indicators.
A product idea is good, but will it work realistically and in the long term? In this tutorial, you will learn the four most important questions to check the marketability of your idea.
In addition to your desired customer group, you should also address other target groups for your marketing, including your current customers, target group owners, multipliers, influencers, but also pseudo-demand groups and opinion leaders.
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